Medical Assistant

Join an Organization that Puts its People First!

Interested in helping grow a healthcare model based on trusting relationships, joy in work, and health equity? Orchid Health might be just the place for you!

Orchid Health was founded 10 years ago with the belief that the most effective way to improve the health of our communities is through integrated patient-centered care that takes the time to listen to and build trusting relationships with each patient. We are committed to our communities and each other and are proud of the positive feedback and reputation that we have built. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff.

Our mission is to advance a new model for community health to thrive based on relationships, joy in work, and health equity. We achieve this by leaning into our four pillars and core values:

Core Values:

• Challenge the Status Quo
• Cultivate Respect
• Courageously Vulnerable and Accountable

Four Pillars (in order of priority):

• Pillar 1: Employee Well-Being
• Pillar 2: Trusting Patient Relationships
• Pillar 3: Community Health
• Pillar 4: Financial Sustainability

Why work for Orchid Health?

Orchid Health’s culture revolves around a healthy work-life balance, asking open-ended questions and providing transparent feedback, and learning from our mistakes. Orchid’s team members have abundant opportunities to expand their professional skills in a supportive environment, participate in community outreach efforts and partnerships, and enjoy a robust benefits package. 

Compensation:

• $25.50 – $27.50/hour depending on experience and skills 
• $1,000 sign-on bonus! First $500 paid after 30 days of employment, second $500 payment paid after 6 months of employment

Benefits:

• Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at 50% for their dependents for base medical and dental plans 
• $1000/year Wellness Benefit - for things that make you happy!
• 401(k) with a company match
• A Continuing Education / Continuing Medical Education budget for all team members
• An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees
• 120 hours of PTO per year, annually front-loaded with tenure-based increases
• 40 hours of paid inclement weather and emergency closure leave, annually front-loaded
• 8 paid holidays, plus your birthday off!
• Free care at our clinics for team members and their families
• And more!

*Team members are eligible for benefits on the first of the month following 30 days of employment.

The schedule for this position is Monday – Friday 

Responsibilities:

• Greet and room patients with a warm and friendly attitude
• Document an accurate Patient History according to the guidelines you have been given, specifically Family History, Social History, Health History, and Surgeries. At follow up visits, verify and update this information to note changes that have occurred
• Accurately record patient vitals including weight, height, blood pressure, heart rate, pulse oximetry, respiratory rate, head circumference, body measurements if indicated
• Accurately record patient medications and input patient information into their electronic health record, and update the medication list accurately at each visit
• Process prescription refills per your level of medical knowledge under supervision of a provider, following prescription refill standing orders
• Perform blood draws and process patient labs according to protocols.  Knowledge of Centrifuge use is required. Management of Urine Drug Screens per protocol.
• Knowledge of autoclave is required. Spore Counts and other documentation as needed to meet regulations
• Consult with patients over the phone and in person to determine the level of injury or ailment that the patient is experiencing within MA scope of practice - follow Triage Protocol Guidelines and refer to Provider for questions not included in Manual
• Administer immunizations and thoroughly understand immunization schedules and side effects
• Management of Vaccines, Documentation, Monitoring - per VFC and RHC Protocols

Required Qualifications:

• Ability to take vitals, draw blood, give injections (including immunizations), apply splints and dressings, and facilitate simple wound management under provider orders 
• Knowledge of chronic diseases and related health maintenance and preventative care protocols 
• Excellent verbal and written communication skills 
• Efficient, accurate work is required 
• Successful applicants will possess genuine empathy and the desire to empower patients in reaching their health goals 
• Team player attitude and consistent professionalism 
• Interpersonal skills - successful applicants are those who enjoy building relationships by listening well, asking questions, and helping patients to find their own answers 

Preferred Qualifications:

• Experience with Vaccines for Children program is preferred 

Education and Experience:

• Minimum of 6 months of Medical Assistant experience required
• High school diploma or GED required 
• Graduates of an accredited post-secondary Medical Assistant program or equivalent preferred 
• Drug Screen and Background check will be performed 

Work Environment: Team members may be exposed to viruses, disease, and infection from patients and specimens in the working environment. Team members may be required to work for extended periods of time at a computer.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be regularly required to use hands and fingers to operate a computer, telephone, and keyboard. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, reaching, and crouching, as well as lifting and supporting patients. Computer work is required for in-clinic positions. Light to moderate lifting may be required.

Travel: Travel is primarily local during the business day, although some out-of-the-area may be expected on occasion (CME events, or activities involving other Orchid Health Clinics).

Employment Offer Contingencies:

Job offers are contingent upon the successful completion of a background check and drug screening. 

AAP/EEO Statement:

It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities.